Gas Safe registered engineers onlyWhat we do with your details.
The short version first, because nobody reads the long one.
In one box
- Your details go to a maximum of 3 Gas Safe registered engineers so they can quote.
- They go nowhere else. We do not sell data to third parties.
- If you stop the form halfway, no engineer is contacted.
- Email us and we will delete everything. No form, no argument.
Who we are
BLOQ Group Limited operates Boiler Comparisons, an introduction service that matches homeowners with Gas Safe registered boiler installers. We are the data controller for the personal data you give us.
BLOQ Group Limited is registered in England and Wales, company number 15314821, registered office 29, 2 Malvern House, Palmer Road, London SW11 4GJ. We are registered with the Information Commissioner's Office as a data controller under reference ZC208281, which you can check on the ICO register of fee payers. Email quotes@boilercomparisons.co.uk about anything on this page.
What we collect
- What you tell us in the quote form: whether you own the property, what work you need, the number of bedrooms, your postcode, your name, your mobile number and, if you give it, your email.
- Details about the job: your property, your current boiler, what you want fitted, your budget and your timeline.
- The date and time you gave consent, your IP address and your browser user agent. We keep this so we can prove you agreed to your details being shared, which protects both you and us.
- Standard analytics about how the site is used, including which page you arrived on and which advert brought you, if any.
What we do with it
This is the important bit. When you submit the form, we pass your details to a maximum of three Gas Safe registered installers who cover your postcode area, so they can contact you with a quote. That is the entire purpose of the service. Those installers become data controllers for your data once they receive it.
The cap of three is enforced in our database rather than by policy, so a fourth engineer cannot be given your details even if they ask.
We do not sell your data to anyone else. We do not pass it to brokers, list builders, or companies in unrelated industries, and we do not add you to a marketing list without asking. Nothing goes to anyone outside that group of three.
Our lawful basis
Consent. You tick a box, unticked by default, which tells you in plain English that your details will be passed to installers. You can withdraw that consent at any time by contacting us, and we will delete your record.
Partial submissions
If you begin the form and stop before the end, we may hold the answers you gave so we can improve the form. No engineer is contacted and nobody calls you. Ask us and we will delete it.
How long we keep it
We keep lead records for 24 months so we can handle complaints and prove consent. After that we delete them. If you ask us to delete your data sooner, we will. Analytics data is retained according to the settings in Google Analytics.
Your rights
Under UK GDPR you have the right to access your data, correct it, delete it, restrict how we use it, and object to us using it. Email us and we will action it within one month, usually far sooner.
If you are unhappy with how we have handled your data you can complain to the Information Commissioner's Office at ico.org.uk. You do not have to raise it with us first, though we would rather you did so we can fix it. Quote our registration reference ZC208281 if you do contact them.
Cookies
We set nothing beyond what the site needs to work until you tell us we can. When you first arrive you can accept all cookies, reject all of them, or choose. Rejecting is one click, the same as accepting.
- Strictly necessary: keeps the site working and secure. Cannot be switched off.
- Analytics: Google Analytics. Tells us which pages people use and where they abandon the form. We do not see who you are.
- Advertising: Google Ads and Meta. Lets us measure which adverts brought people here.
You can change your mind at any time using the Cookie settings link in the footer. Your choice is stored for six months, after which we ask again.
The engineers
Once your details reach an engineer, that engineer is a data controller in their own right for what they do next. They are independent businesses, not our employees. If you want your details removed from their records, ask them directly, and tell us if they do not act.